Quality
Quality Policy
Advanced innovative products to enhance and enrich customer satisfaction by understanding the real pain points and expectations of customers. We intend to meet and exceed customer expectations by offering superior quality of reliable products & services.
Fiber Optic related products are our well known key business and we ensure our products and services are carried out with the highest levels of excellence, reliability and provide customers with the best possible services.
Suppliers/ Vendors and Customers are our key assets and long term business associates and also we consider them as network champions.
Investing in the latest fiber optics related technologies and equipments, constantly expanding and improvising areas of expertise.
Personnel are our valuable assets.
Least number of defects and rejections is our long term goal.
Quality Overview
- AFS was certified ISO 9001:2015 accredited by UKAS.
- AFS has well defined QMS & QMP for the respective departments.
- We are qualified supplier for most of the telecom giants in India like Bharti Airtel, TTSL, Vodafone, Hathway & ACT etc.
- We have received 95% customer satisfaction rating in 2017-2018.
- Most of our suppliers are ISO 9001 certified, and also have IEC approvals for there components.
- We have defined Quality objectives for the organization.
- We have well defined process in place for Incoming and In process quality inspection. (Checklist for all products, WI, WMS, Process plan Specifications for all the Products)
- Well equipped to check all measurement and testing requirements. Also defined own specifications to exceed customer satisfaction.
- Well maintained machines and adequate plant layout to meet customer needs.
- Well qualified and good skill set personnel to handle our process.
- Extremely good process in Handling customer complaint and Continual improvement.
